Business process
A business process is a recipe for achieving a commercial result. Each business process has inputs, method and outputs. The inputs are a pre-requisite that must be in place before the method can be put into practice. When the method is applied to the inputs then certain outputs will be created.A business process is a collection of related structural activities that produce a specific outcome for a particular customer.
A business process can be part of a larger, encompassing process and can include other business processes that have to be included in its method.
The business process can be thought of as a cookbook for running a business; "Answer the phone", "place an order", "produce and invoice" might all be examples of a Business Process.
